lidya

Loan Operations Associate

N/A, Lagos - N/A

At Lidya, our vision is a future where every great business owner has fair and fast funding to build and grow high impact businesses. To achieve this, we use data-driven finance and technology to help great business owners build high-impact businesses in the fastest growing economies in the world. Lidya currently operates in Nigeria, Poland, and Czech Republic where close to 200,000 businesses have signed up for our service. Lidya is backed by Flourish Ventures, Accion, Bamboo Capital, Alitheia Capital and Newid Capital. Lidya has raised close to $15m USD in venture capital and has teams across Lagos (Nigeria), Prague (Czech Republic), Warsaw (Poland), Porto (Portugal) and New York (USA).

Lidya is run by Tunde Kehinde, the Co-Founder, and former Managing Director of Jumia Nigeria, the largest eCommerce platform in Africa. Jumia is publicly listed company on the New York Stock Exchange (NYSE). Tunde also co-founded Africa Courier Express, the largest direct-to-consumer delivery provider in Nigeria. Tunde attended Harvard Business School for his MBA and graduated with honors with a bachelor’s in business administration from Howard University.

Lidya is expanding its activities. To support our development, we are looking for a strategic and experienced Loan Operations Associate that believes in our vision and shares our values. We believe that brilliant people operating in a great culture will produce the best outcome. We operate, hire, develop, and promote people based on the values below.

  • We are ambitious. We want to be number one. Lidya is for those is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less.
  • We use data to back our decisions. Lidya is for those who dive into the details. Who are always in search of the truth. Who want to understand what the problem is and its root cause.
  • We have high standards for our team and our customers. We never compromise on talent. We select, coach, and retain the best talent and give them the support to do their best work. We seek team members who want to delight our customers and offer solutions that help them have high impact and solve their needs.
  • We take ownership and we persevere. We seek team members that are determined, skilled, courageous, and work intelligently every day to succeed and be number one.

Job Description

The loan operations associate position is responsible for managing clients, assessment of the creditworthiness of potential customers towards the goal of optimizing the mix of company sales and bad debt losses. You will work closely with the investment team.

Key Duties and Responsibilities

  1. Loan renewal. Track, collect and analyze income and credit documentation with borrowers to monitor program compliance, answer questions, and respond to requests about the loan renewal process.
  2. Outstanding stakeholder management skills and a passion for creating an extraordinary customer experience regardless of the final credit decision, serving as the liaison between all parties, i.e.: customer, internal sales team, internal data & finance, and internal collections team.
  3. Strong analytical skills including the ability to read and assess both individual and company financial statements, with the end goals of properly identifying the key credit risks and reaching a prompt and well thought out credit decision.
  4. Authentication of documentation presented for all credit applications and ensuring they meet KYC, loan assessment and any other documentation as required by the Lidya and by the regulators.
  5. Implementing process for recollection of disbursed loans to ensure on-time payments are made.

Desired Qualifications and Skillset:

  1. 1 to 4 years+ of experience in loan processing, underwriting or origination preferred.
  2. Working knowledge of the entire underwriting process from loan application to funds disbursement and collections.
  3. Bachelor's degree in finance, accounting, statistics, mathematics, engineering, investments or a related business discipline.
  4. Demonstrated experience with managing day to day aspects of client relationships and projects including considerable experience meeting commercial milestones (i.e. achieving revenue or profit targets).