Lidya Collect is a powerful and efficient solution for businesses to streamline their payment collection process. Here are some frequently asked questions that can help you understand the product better:
What is Lidya Collect?
Lidya Collect is a payment collection platform designed to help businesses automate their payment collection process and manage their cash flow effectively. It offers a range of features that simplify the payment collection process and make it easier for businesses to get paid on time.
How does Lidya Collect work?
Lidya Collect works by integrating with your existing payment gateway and invoicing system. You can easily create and send invoices to your customers, track payments, and manage your cash flow all in one place.
Is Lidya Collect secure?
Lidya takes data security very seriously. Data managed and stored by Lidya is secured in infrastructures fully certified with ISO/IEC 27001:2013, 27017:2015, 27018:2019, 27701:2019, 22301:2019, 9001:2015, and CSA STAR CCM v4.0 , assuring this way high levels of quality when talking about information management.
Lidya platform was built from scratch using best practices to avoid any type of data corruption or inappropriate data access.
All information is stored in repositories not directly connected to the internet, enhancing this way of data security and adding additional layers of protection when it comes to data access.
Is Lidya Collect easy to use?
Yes, Lidya Collect is designed to be user-friendly and intuitive. The platform is easy to navigate, and the interface is straightforward, making it easy for businesses to get started quickly.
Can I customize Lidya Collect to fit my business needs?
Yes, Lidya Collect offers a range of customization options to help businesses tailor the collections to their specific needs.
Can Lidya provide an API to plug into your systems to generate mandates on loan originations?
Yes! Please request our API documents at collect@lidya.info. Our experts will help you understand the solution and find the best answer for your business needs.
Does this solution cover ALL banks in Nigeria?
Yes, we cover all commercial banks in Nigeria and Major MicroFinance Banks.
How do I get started with Lidya Collect?
Simple!
1. Talk to our onboarding team at collect@lidya.info to book a demo and get assigned an account officer.
2. Register on our website at https://webapp.lidya.info/
3. Create an account. To complete the onboarding (same day) you will need to submit:
1. Certificate of incorporation
2. CAC 2
3. CAC 7
4. BVN number
4. Start setting up your recollections. It takes 5 mins to create a collection request!
1. Going to the Collect tab, select create to set up the payment mandate plan details with a clear description, amount, currency, collection frequency and start date
2. Add all the payer (the person you want to collect from) details
1. Retrieve the payer bank account details using their BVN
2. Select Validate to ensure the details are accurate;
3. Then submit to send to the payer
3. The payer will receive the mandate via email and can authorize or reject the mandate
4. Once the mandate is signed and authorized, you can monitor the status of any pending collections in the “Active” tab under the “Collections” tab
5. Under the “Collect” tab, you can monitor the status of all mandates created.
How much does this cost?
Talk to sales at collect@lidya.info to get our pricing sheet to kick off.
In conclusion, Lidya Collect is an excellent solution for businesses looking to streamline their payment collection process and manage their cash flow more effectively. Whether you’re a small business owner or a large corporation, Lidya Collect can help you get paid on time and grow your business.
